Privacy Policy

1. Information We Collect

Contact & Project Information

We collect information you provide directly:

• Name, email, phone number, mailing address
• Service location and project details
• Communication and correspondence
• Payment information (processed by Stripe — we do not store credit cards)

Automatically Collected Information

• IP address, browser type, pages visited, timestamps
• Device type and operating system
• Session cookies for authentication

2. How We Use Your Information

• Processing quotes and service requests
• Processing payments and managing billing
• Sending invoices, receipts, and payment confirmations
• Providing customer support
• Scheduling services
• Complying with legal obligations

3. Payment Processing

We use third-party payment processors to handle credit card payments. Your payment information is not stored on our servers. Payment processors are PCI DSS compliant and handle all payment security. We receive transaction information (amount, date, status) to track invoices and billing.

4. Who We Share Your Information With

We share information only with service providers necessary to operate our services, including payment processors, cloud hosting providers, and email delivery services. We do not sell your personal information to third parties.

5. Data Retention

• Contact information: While you are a customer and 3 years after
• Payment records: 7 years (for accounting/legal compliance)
• Email communications: 2 years
• Log data: 30 days

6. Your Rights

• Access, update, or correct your information
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of non-essential communications (payment confirmations still required)

Contact us to exercise these rights.

7. Security

We use SSL/TLS encryption, secure authentication, restricted data access, and Stripe's PCI DSS Level 1 certification to protect your information.

8. Contact Us

9. Changes to This Policy

We may update this policy. Changes will be posted here with an updated date. Your continued use of our services means you accept the updated policy.